|Services & Policies|
|Free Shipping||Shipping Policy||Return Policy|
|Privacy & Security|
| Belirams can deliver products to most of the cities all over India. |
All of our prices displayed on the net are inclusive of free packing and shipping charges to the specified cities all over India.
We always despatch the goods through standard courier services to the cities where services are available. Otherwise, we use registered insured post parcel service. All of our consignments are insured for it's full value. In accordance with our secure shipping commitment, you will be required to sign for your order upon delivery.
In Gurgaon & New Delhi, in some cases, we deliver the goods by hand as well thro our representatives.
Normally the shipping time is between two to five days from the day of despatch.
If you have any questions about shipping time frames or if the service is available to your city, please contact us at firstname.lastname@example.org
|All goods shipped are insured against loss and damage whilst they are in transit. Once you are advised by e-mail that your order has been shipped, we guarantee delivery of all items except in cases where the address supplied is incorrect, incomplete or if the recipient is away or has moved, in which case you will be liable for payment of the purchase price and shipping of the order irrespective of whether the order arrives on time or not at all. |
We will not deliver orders to a post office box as all orders must be signed for. If you have any questions about the appropriate delivery address please contact us to discuss appropriate arrangements at email@example.com
Please note :The above delivery times are for delivery only. This means that the above delivery time frames are the time frames from when your order is dispatched from our store to when you receive it. We do not guarantee that all orders will be received by you within the above times frames from the moment you place an order.
The actual date you receive an order will depend on delivery schedules mentioned against each item plus the transit time in freighting, being approximately two to five days. Once the product has been shipped to you, you will receive e-mail confirmation of when your order was dispatched and also quoting an approximate delivery date.
If you have any questions about shipping please contact us at firstname.lastname@example.org
|Customer satisfaction is our top most priority. To achieve this goal, we offer top quality products both in terms of material and workmanship. All the products sold on our website are made under stringent quality controls. Top of the line craftsmen are engaged to get the products made as best and close to the specifications and images as shown on the website. |
Belirams guarantees the quality of the products offered. We also realize it is difficult, sometimes, to accurately judge a work of art & craft from an image on a screen. We want to assure our customers that while we do not want curiosity sales, we will allow you to return the product in its original condition for a full refund of the amount paid by you, if it does not meet your expectations.
Please contact Belirams within seven days of receipt of the item, at email@example.com and specify the order and item ID of the product to be returned. The buyer will be responsible for the return shipping and insurance costs.
The refund or exchange is processed within 72 hours of our receiving back the item. The refund will be provided subject to receipt of the product in its original condition (unused and not damaged) and together with all the original documents, the invoice and packaging.
Returns are accepted only of products which were 'ready in stock' at the time of placement of order. We may not accept the returns of the products which are made to order or deduct some percentage towards re-stocking of these items made specially to order.
Please buy with confidence that our products will meet or exceed your expectations.
|The prices of all the items quoted on our site are inclusive of Sales Tax. There will be no additional sales tax charged to you. |
|Customer satisfaction is our top priority. Belirams are committed to the provision of high quality products. We believe that our customers' transactions with us must result in a pleasant, convenient and satisfying shopping experience... We are so confident that you will be satisfied with our products that we offer you a seven days money back satisfaction guarantee for orders placed through our Belirams web site.. |
If you are not happy with our product we will refund to you the purchase price of the product, provided we are notified and the product returned to us is in its original condition together with the invoice and packaging within 7 days of receipt by you. The buyer will be responsible for the return shipping and insurance costs. Returns are accepted only of products which were 'ready in stock' at the time of placement of order. We may or may not not accept the returns of the products which are made to order or deduct some percentage (may be 10 to 20%) towards re-stocking of these items made specially on order.
This guarantee is for your satisfaction with the quality of our product. It does not apply if you have changed your mind or your circumstances have changed and you no longer require the product.
Belirams reserve the right to refuse to refund to any customer the price of the product if the returned product is not in its original new and unused condition, if it is not returned within 7 days of receipt by the customer, or if we have specially made the product to order.
This return does not apply to the quantity items made specially to order. We advise the customers who order quantity items, to first get the samples made. And then place the final quantity orders to avoid any misunderstanding.
Original new and unused condition means that there are no missing stones, damage to any part of the product, scratches, marks or any wear whatsoever. We do not sell used items and will not accept any item with any indication that it was used or worn. In such cases, the item will be returned to the purchaser and the purchaser will be charged for the full purchase price, any shipping incurred in delivering the product to the customer in the first instance and for the return of the product.
The customer will pay and be responsible for all shipping costs for the return of the product to us. Under no circumstances will we be responsible for any shipping costs. Once we receive the returned product we will contact you to discuss a refund.
If you have any questions about our satisfaction guarantee please contact us at firstname.lastname@example.org
All listed prices are in Indian Rupees ( INR ). The prices displayed are inclusive of free shipping , sales tax and standard fancy packing ( fancy boxes or pouches ). You pay what you see. The prices are subject to change without notice with the change in the market rates of precious metals and gems as per our Pricing Policy.
We are commited to confirm your order of the rates of booking date, only if the payment is received within five days or as stipulated in the order placement confirmation to you.
If you require any item in quantity , you can e-mail us before placement of order , to get our confirmation for our best price for that particular quantity.
We accept payments by following modes of payments.
By following online credit cards:
Diners Club International
By following ONLINE BANKING INTERFACES (Net banking):
HDFC Online Banking
Citibank NRI Account Holders
Citibank Current Account Holders
Citibank Suvidha Account Holders
ICICI Infinity Net banking Account Holders
IDBI iNet banking Account Holders
UTI iConnect Net banking Account Holders
Advance payments by Cash, Cheque or banker's Demand Draft
Delivery against payment:
In some cases, we can also send goods if the total order value is less than Rs.5000.00 , via VPP ( Cash against delivery ).
Please see all the details under Payment Options.
About Shopping Bag & Wish List
You can store the items of your choice in Add toWish List and from there you can select the items you actually want to order to Add to Shopping Bag. You can modify the quantity of the selected items if so desired, at your Shopping Bag, before finally Proceeding for Payment. Normally the items in your Wish List are stored for 30 days.
In case of credit card payments, we will accept your order if the delivery address of the product is the same as the address of the credit card holder. We will not deliver products to post box address as all orders must be signed for at the time of delivery.
For further information about delivery, see our Shipping Policy.
What happens when you order
We will send you an e-mail confirming your order instantly on placement of order with us. You will also be advises in the same mail to send the payment as per selected payment mode, within specified time frame as per details in our Payment Options link. In case of delay in sending the payment, we suggest you to place the order again at the rates prevalent on that day.
On receipt of payment, we'll immediately send to you the confirmation of order by another e-mail. The delivery schedule of that order will start from the date of confirmation of order by us.
Again, at the time of shipment you will be informed by e-mail about the shipping details.
If your order is confirmed by us and we have your product in ready stock as per details against the specs of that particular Item ID, we will ship the product to you within one to six days time. We can ship only the ready quantity displayed at the time of placement of order. If the quantity required is more than the ready quantity offered for any particular item, please email us at email@example.com to know the delivery status of additional pieces.
If we do not have your product in stock (as per selected specifications), we will manufacture it for you and send it to you as per specified delivery schedule mentioned against each item.
If you would like your product by a specified date please include that date in the "Remarks" section of the order form. (eg. wedding date or birthday date). If you require your order by a specified date we suggest you place your order as early as possible to ensure that you allow for any manufacture time. We'll try our best to send your goods as per your desired date if at all it is possible at our end, but our commitment of delivery time will be as per delivery schedule mentioned against that item.
If you order a ring or a bracelet, please specify your size by checking it at the link Ring or Bracelet size , by clicking at the link before finishing the order placement. We can also send to you the plastic ring or bangle sizer by courier, only after receipt of payment from you , so that you can send us the exact size to avoid any misunderstanding. Please note that different fingers have different sizes and your left hand fingers do not usually have the same finger sizes as your right hand.
We will e-mail when we ship your order and let you know the approximate delivery date.
Complete information and suspicious orders
Belirams reserves the right to refuse any order if it believes that it is fraudulent or is suspicious in nature.
No order will be accepted unless complete information is provided including full addresses, e-mail address and phone numbers.
You must include your e-mail address in your order otherwise we will not be able to contact you.
Belirams' stocks hundreds of silverware, jewellery products & handicrafts items in its commitment to provide its customers with the widest internet selection possible.
If an ordered product is not in stock as per your specifications, Belirams will arrange for the manufacture of that product . The delivery time will be as per standard delivery schedule mentioned against every item at our site. If for some reason the product is no longer available or can not be manufactured, we will notify you and refund your money.
All customer's placing orders are deemed to have acknowledged that when placing an order that the ordered product may not be in stock at that particular time and that Belirams may manufacture or arrange for the manufacture of that product to fulfill the order as per our delivery schedule.
The manufacture time for some products may range from 1 week to approximately 6 weeks or more depending upon the product. The approximate time schedule for the mamufacture of every item is specified.
Terms and Conditions of all orders
The content of all of Belirams---Jewellers & silversmith's policies incorporated in this web site and any specific terms arranged between Belirams and the customer form part of the terms and conditions of all orders made through Belirams web site (www.belirams.com) You (the customer) are deemed to have read all the terms and conditions including all policies displayed on this web site and are deemed to have accepted same.
|Privacy and Security Statement|
|Belirams Jewellers & Silversmiths has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. The following details our information gathering and dissemination practices for this web site. |
Our web site uses an order form for customers to order products. Through the order form we collect contact information (such as e-mail addresses), and financial information (such as credit card numbers).
All information received is treated with strict confidence.
Contact information from the order form is used to ship orders to the customer. The customer's contact information is also used to send Belirams promotional material (if the customer requests such promotional information) and to get in touch with the customer during the course of the transaction.
Financial information that is collected is used to bill the customer for our products and services.
We do not disclose our customer details or credit card information to outside parties.
All e-mail or other correspondence received from our web site visitors is treated with strict confidence.
We only use the information supplied by our visitors for the purpose of responding to the visitors' questions.
We will not sell or otherwise disclose such information and e-mail address to any external parties.
This site contains links to other sites. Belirams is not responsible for the privacy practices or the content of such web sites.
Contacting the web site
If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, contact Belirams at Contact Us.